A vehicle breakdown can happen on a neighbourhood street, a busy road or while travelling between cities. Put safety first and request assistance only when you can share your location clearly.
Move to a safer position if possible
If the vehicle can be moved without risk, get away from active traffic. Turn on hazard lights where appropriate, follow local road-safety rules and avoid standing behind or beside a vehicle in a live lane.
Do not attempt unsafe repairs
If the car is in a dangerous position, there is smoke, a fuel smell, injury or serious collision damage, keep a safe distance and contact the appropriate emergency service. Do not try to push a vehicle through traffic.
Prepare the information for a towing request
Share a location pin, the vehicle type, what happened, whether the wheels turn and where the car needs to go. Mention parking access, road restrictions or damage that may affect loading.
Ask about towing in Al Khobar
For a breakdown in Al Khobar, tell the team the neighbourhood—for example Al Thuqbah, Al Aziziyah, Al Aqrabiyah or Al Rakah. Dhahran and Dammam requests should be checked for current availability and route details.
This guide is general information, not emergency advice. Follow instructions from local authorities at the scene.